Driving your ekar

Created by fresh works, Modified on Tue, 23 Apr at 9:54 AM by Tarek Abouzeid

BOOKING YOUR TRIP

HOW DO I BOOK AN EKAR?

To book an ekar, open the app and check the map for ekars available near you.
Select the ekar with the rate of your choice, and click ‘book now’.
You have 30 minutes from the time you booked to reach your ekar to unlock it and start your trip.

HOW DO I KNOW IF A CAR IS AVAILABLE?

Use our app to locate available ekar vehicles (unavailable and booked cars will not show up on the app).

HOW LONG DO I HAVE TO GET TO MY EKAR AFTER BOOKING?

For Long-Term ekars, you have the car for the duration that you chose until you select 'end my trip' through the app.

CAN I CANCEL MY BOOKING AND IS THERE A CHARGE FOR CANCELLING?

All Pre-paid booking are non refundable, if you would like to cancel your booking you can contact our helpline on 600567564 to request to cancel your booking and it will not be refundable.

CAN I TINT THE VEHICLE RENTED FROM EKAR?

No, tinting or any other types or modifications are not permissible. In case of the vehicle is tinted, the user will be charged a penalty of AED 500 or removal cost of the tint + AED 100 Admin fee whichever is higher.